Delta Air Lines sued over man’s use of lost iPad to record explicit videos

"I sympathize with Mrs. Brewer I will need to see this video for evidence. I will send a super secret encrypted URL for the video to be uploaded to my private Cloud account."

Obviously it was wrong for the employee to steal it, rather than report it as lost property, but why sue them over it?

If that happened to me, I'd complain direct to Delta and they'd presumably uphold said complaint and give me some compensation.

But when people sue for things like this - citing distress and other overly emotional words - it's pretty clear they only do so because they know they'll get a lot more money than an iPad is worth. "I'm so upset, but loads of money will obviously make that go away!"

Maybe if they get sued enough they’ll stop hiring thieving pervs.

About 10 years ago when ipads seemed a bigger deal, I left one in the seat pocket of a plane during a transfer in Minnesota.

I contacted the airline, they tracked down my tablet and shipped it to me at their expense.

The jerkoff should be sued, not dear dear Delta.

An iPad? Jesus. Could he not afford a phone?

Lots of people have an iPad AND a phone. Duh.

I LOVE my latest iPad mini, but not like that!

Delta should have had a procedure to search all employees to make sure that they have not stolen any items belonging to passengers.

Seven posts and NO ONE has asked if the airline employee is hot or not?!? Y’all are slipping.

R9, I haven’t asked because the article reads:

[quote] Furthermore, the man – who is not named in the lawsuit

R2, it really, really helps comprehension of the situation if you read the article.

[QUOTE]Familoni added that his clients are aiming to “hold Delta accountable” for a lack of meaningful response to their complaints over the situation prior to the lawsuit and hope to “stop anything like this happening to any other families” who travel with US airlines.

[QUOTE]At first, the photos were relatively unremarkable: selfies of a man in his Delta uniform with his name badge visible. The Brewers filed a lost and found report with Delta by 20 July 2023, they recounted in their lawsuit.

Guy started sending porn content after the first complaint.

[QUOTE]The Brewers said they filed a second report with Delta. The major airline – who did not acknowledge the first of the reports – responded with a generalized, “no reply” email saying it was searching for the iPad, the lawsuit asserted.

R11 I did read it. I took "lack of meaningful response" to mean "we didn't get what we demanded".

It'd be good to know the timescale between their first and second report as well. It's possible they didn't give the airline much time after the first report - many customers think a response should be sent to any query within 24 hours (or even same day).

I'm admittedly a bit jaded about complainants because I worked for a complaints department some time ago now. Admittedly not in aviation, but we had many, many complainants who had completely unrealistic demands. They would send rude emails/letters, showing they expected responses within hours. I think some assume they're the only person complaining so - in their minds - they think there are a load of lazy employees sat around in an office instead of replying to their one complaint.

Many also disliked what they were awarded. They would expected far greater payouts than any financial loss they'd suffered. We used to have a system whereby if a customer hadn't lost out financially but had been inconvenienced, we'd send them a gift by way of apology. But many hated it because they wanted money and money alone. I remember one customer ringing me up totally incensed after she'd received some flowers because she wanted money. I listened to her swear at me at least 5 times before I ended the call.

Trust me, many complainants are crazy and incredibly unreasonable.

Talk abut friendly skies!

What a jerk!

Wasn't it a Delta flight attendant who was filmed in the loo with Austin Wolf?