How does the front desk staff choose your hotel room?

As a frequent traveler with status in a few chains, I understand the staff go through the reservations deciding on an 'appropriate' room that morning.

Some advice: if you will be checking in much after 8PM, (20.00), be sure that "Hold for late arrival" is part of your reservation!

[quote]I understand the staff go through the reservations deciding on an 'appropriate' room that morning.

That's interesting. It's decided before you even get to the hotel. I wonder if the front desk staff have to ability to change a room.

r2 "I wonder if the front desk staff have to ability to change a room. "

Yes, I do it often.

They have a lot of leeway. My boyfriend works for Hyatt.

I worked for Marriott back in the day. Our system would randomly select a room based on room-type, but it could be over-ridden. If a customer was especially nice to me, they got an upgrade. If they were assholes, not so much.