We've had discussions before about the etiquette of Christmas tipping in the service industry (mail carriers, delivery people, concierges, masseurs, housekeepers, etc.). Now that the 2024 season has come to a close, I can officially say (from my experience) it is dead. My coworkers agree. Tipping service-oriented workers is a thing of the past.
I've been a Saturday / Holiday concierge at a very expensive, upscale apartment building since the summer of 2018. This was my 7th Christmas season. We are not allowed to receive tips during the year (this is told to all incoming tenants in their 'welcome package') but are allowed to take holiday tips in December. Each tenant is given a list of 'staff members' in early December, with a nice little note from the property manager stating: 'For those who will like to recognize the services our staff provides throughout the year'. The responsibilities we have to give these tenants 'luxury living' is endless, and believe me - they make full use of them.
So holiday tipping this year - here's the breakdown (please note: I'm sharing the info since we have had many discussions about tipping etiquette for service workers in the past) :
There are 110 apartments in the building (seven stories high). It averages out to 127 people living there. Of the 127, eleven are handicapped /very elderly who rely on the concierges as though it is 'assisted living' (which it is not).
Out of 127 people, I received $245 in cash tips, which averages out to less than $2 per person. Those are from the tenants who did decide to give a gift (those who gave did give $20 on average) who were aged 50 - 80. Over 85 gave $5 on average (about five residents). I'm grateful for what I did receive, and appreciate the fact that these people still live in the building and remember what we do each day for them.
From those who were aged 25 -50, three residents remembered me, but not with cash. I received a Zip-Lock baggie of home-made peanut brittle , a home-made candle, and a $5 Dunkin Donut gift card (I honestly didn't know they still issued $5 denomination gift cards anywhere). NO ONE under 50 tipped with cash. It's etiquette which they simply were not brought up with, and now seems lost for good (as my coworkers were discussing).
NONE of the handicapped residents of any age (young and old) whom we do the most for gifted us with anything (nor their families who visit them often, and rely on us to help them every day). NONE.
So for those of you who didn't tip your concierge, masseur, barber, landscaper, snow shoveler, dog groomer, housekeeper, etc. - you have done the right thing. Times have certainly changed, and remembering your 'service' people during the holidays is a thing of the very distant past.
(On another forum I browse, there are male escorts and masseurs who are pissed that they got nothing for Christmas from their regulars - only the 'older gents' over 55 tipped them extra if they saw them the past few weeks).